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Arata
Arata@arata9 dic 2021
Do promotional codes or LEGO VIP rewards expire?

A friend gave me a Retro VIP Key Ring promo code that he redeemed on the VIP rewards page quite some time ago, do these codes expire? has anyone had a similar experience?

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Maxk1
Maxk1@maxk18 nov 2022

I have a similar situation, in the end what happened @arata it's worth to contact the customer service?

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Arata
Arata@arata8 dic 2022

Sorry for the late reply, yes totally worth it, I forgot to reply to @tommy about what happened (thanks for the help). The support very nice and gave me compensation over and above what it cost me. The only thing I would tell you is that when I did it was early January and they were still very busy, now in December it must be even worse, so it's very likely they will take a while to get back to you.

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Tommy
Tommy@tommyAdmin14 dic 2022

I thought so, glad it went well :)

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