Yes of course, LEGO support is really good, that happened to me (adding a promo code and not receiving anything with the order), I contacted LEGO support explaining the problem, they answered me very...
I have news! unfortunately the promotional gift didn't arrive 😭 and I didn't get a different one either, so do you know where I have to write to get a compensation?
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I have news! unfortunately the promotional gift didn't arrive 😭 and I didn't get a different one either, so do you know where I have to write to get a compensation?