A friend gave me a Retro VIP Key Ring promo code that he redeemed on the VIP rewards page quite some time ago, do these codes expire? has anyone had a similar experience?
I haven't had the chance to test it, but seeing what happens with physical promo codes, with digital promo codes I don't think there will be any problem. Oh I'm sorry, sure, write from [ here ](https://www.lego.com/en-us/service) to contact the customer service, explain that finally you didn't receive any rewards, and they will take care of giving you a solution. Remember if you do it by email you must write from the same email with which you have your LEGO account, so they can verify that you are the owner of the account.