Arata's Comments
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It looks amazing, almost like official LEGO
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In this type of set is the plate a sticker or printed? I can't see it, I have a terrible time with the stickers 😔
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1700
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Yep I already have the badge, thanks a lot guys the event was nice
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1531
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In reply to
Tommy
Tommy
Founder
Admin
Dec 22, 2021 Yes of course, LEGO support is really good, that happened to me (adding a promo code and not receiving anything with the order), I contacted LEGO support explaining the problem, they answered me very...I have news! unfortunately the promotional gift didn't arrive 😭 and I didn't get a different one either, so do you know where I have to write to get a compensation?
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In reply to
Tommy
Tommy
Founder
Admin
Dec 14, 2021 As I said with promo codes for rewards attached to physical products the stock is very determinant, anyway, you can give it a try, you have nothing to lose, let us know how it goes :)I have already placed the order, you were right I let me add the promotional code, let's see if I'm lucky. By the way, if finally nothing arrives there is nothing I can do?
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In reply to
Tommy
Tommy
Founder
Admin
Dec 10, 2021 I had a very similar experience earlier this year with a 2020 promo code, the promo codes themselves don't expire, in fact I'm pretty sure it will still let you add the code to the shopping cart, but...Ok I understand then I can try to use it in case it is still in stock?
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In reply to MatheuMatheu
Dec 7, 2021 This type of construction has an incredible planning time, they know exactly what to do and what parts they needYeah, I think so too it has to be the hardest part of the whole construction process
Sorry for the late reply, yes totally worth it, I forgot to reply to @Tommy about what happened (thanks for the help). The support very nice and gave me compensation over and above what it cost me.
The only thing I would tell you is that when I did it was early January and they were still very busy, now in December it must be even worse, so it's very likely they will take a while to get back to you.